Livraison

We deliver ski wear rental orders all over Switzerland and France. We offer convenient delivery solutions that will fit your travel plans no matter if you’re staying in a hotel, chalet, rented apartment (or even a backcountry hut!).

To learn how our delivery options cater to your needs and itinerary, consult our delivery page.

We will deliver your rental package to your hotel, accommodation, or a local pick-up/drop-off point the day before your first rental day, so your gear is ready when you are!

If you're staying at a hotel, the package will be waiting for you either in your room or at the reception.

If you’re staying in a property rented from a Chalet Company or Rental Agency, we’ll let you know where to receive your package. Some of our partners place your rental order inside your rented property, some will keep it at their office so that you can pick up your order as you pick up your keys.

If your delivery is to a pick-up/drop-off point or ski rental store, we’ll ensure this is as close to your accommodation as possible and we will provide clear instructions on where, when and how to pick up your order. 

We will always find the most suitable delivery plan and confirm with you before dispatching your package.

We deliver at the latest, the day before your first rental day.

If you select the right rental dates, we will ensure that come rain, shine - or a huge snow storm - it will be ready and waiting for you before your first rental day. 

If you have any issues receiving your order, please call us during business hours (Mon - Fri, 0900 - 1700). After hours, please WhatsApp message us. 

Phone: +41 (0) 27 776 4000

Yes! We frequently deliver to one location and pick up from another.

This is easy when the two locations are in the same country (for example, delivery to Courchevel and return from Val Thorens). Please reach out to us if your delivery and return locations are in different countries, and we’ll confirm the delivery plan before you book your rental. 

For all other scenarios, provide us with your delivery address at checkout. On the cart page, you can inform us of your return address. We will get in touch to confirm the delivery plan with you.

Return the items on the last day of your rental period to the same place where it was delivered (unless a different return location has been pre-arranged with Cirkel).

For hotel deliveries, this will be to the concierge or reception as you check out.

If you received your order at a pick-up/drop-off point, ensure that you follow the instructions sent to you by email so that you return it to the same place within their business opening hours.

We coordinate the return of goods to Cirkel HQ from your accommodation or alternative delivery point, so your job is done once you drop off the rental package and head for home.