Delivery
Whatever your travel plans, we ensure a convenient delivery service to your destination
We’re expanding our service
We offer convenient delivery solutions that will fit your travel plans no matter if you’re staying in a hotel, chalet, rented apartment (or even an Alpine Hut!).
We deliver across Switzerland and France. We will continue to expand across Europe for this winter – stay tuned to keep updated on where you can use our service.
Check how we can deliver to you
Delivery
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Delivery – We always make it work
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Hotel
To arrange a delivery to your hotel, add the name and address of your hotel of stay at checkout.
We’ll contact the hotel and ensure safe delivery before your first rental day. -
Chalet Company
We frequently work with chalet companies that ensure your order is ready and waiting at your chalet as you arrive.
To arrange this, enter the chalet company name and address at checkout, we will contact them to make a delivery plan and confirm it with you. -
Rental agency
We work with lots of agencies that receive our orders at their office before your arrival, so you can pick it up as you pick up your keys.
To arrange this, enter your rental property’s address and the rental agency name at checkout, we will contact the agency to make a delivery plan and confirm with you. -
Pick Up/Drop Off Points
A great option if you’re staying at an Airbnb, a private home, or other accommodation that doesn’t have an office or reception that will receive your package before you arrive.
To arrange this, add your accommodation address at checkout. We’ll reach out via email to confirm the closest PUDO point where we will deliver your package. We’ll send clear instructions regarding exactly where, when and how you should pick up your rental order. -
Airports
We deliver to Pick Up / Drop Off Points at airports.
To arrange this option, enter the relevant airport name and flight numbers on the cart page and the airport address at checkout. We’ll send clear instructions regarding exactly where, when and how you should pick up your rental order. -
Ski rental stores
We collaborate with ski rental shops in many resorts, and if we can’t organise a delivery straight to your accommodation, we are likely to deliver your rental order to a nearby ski rental partner.
So that you can pick up your clothing rental and your skis at the same time!
Delivery - Frequently Asked Questions
Does Cirkel Supply deliver to all destinations in Switzerland and France?
We deliver ski wear rental orders all over Switzerland and France. We offer convenient delivery solutions that will fit your travel plans no matter if you’re staying in a hotel, chalet, rented apartment (or even a backcountry hut!).
To learn how our delivery options cater to your needs and itinerary, consult our delivery page.
How do I receive my rental package?
We will deliver your rental package to your hotel, accommodation, or a local pick-up/drop-off point the day before your first rental day, so your gear is ready when you are!
If you're staying at a hotel, the package will be waiting for you either in your room or at the reception.
If you’re staying in a property rented from a Chalet Company or Rental Agency, we’ll let you know where to receive your package. Some of our partners place your rental order inside your rented property, some will keep it at their office so that you can pick up your order as you pick up your keys.
If your delivery is to a pick-up/drop-off point or ski rental store, we’ll ensure this is as close to your accommodation as possible and we will provide clear instructions on where, when and how to pick up your order.
We will always find the most suitable delivery plan and confirm with you before dispatching your package.
How can I be sure my rental will arrive on time?
We deliver at the latest, the day before your first rental day.
If you select the right rental dates, we will ensure that come rain, shine - or a huge snow storm - it will be ready and waiting for you before your first rental day.
If you have any issues receiving your order, please call us during business hours (Mon - Fri, 0900 - 1700). After hours, please WhatsApp message us.
Phone: +41 (0) 27 776 4000
Can I have my rental package delivered to and returned from different locations?
Yes! We frequently deliver to one location and pick up from another.
This is easy when the two locations are in the same country (for example, delivery to Courchevel and return from Val Thorens). Please reach out to us if your delivery and return locations are in different countries, and we’ll confirm the delivery plan before you book your rental.
For all other scenarios, provide us with your delivery address at checkout. On the cart page, you can inform us of your return address. We will get in touch to confirm the delivery plan with you.
Where and when do I need to return the rented items?
Return the items on the last day of your rental period to the same place where it was delivered (unless a different return location has been pre-arranged with Cirkel).
For hotel deliveries, this will be to the concierge or reception as you check out.
If you received your order at a pick-up/drop-off point, ensure that you follow the instructions sent to you by email so that you return it to the same place within their business opening hours.
We coordinate the return of goods to Cirkel HQ from your accommodation or alternative delivery point, so your job is done once you drop off the rental package and head for home.
Discover how our rental service works
Do you have more questions about the benefits of rental, and how Cirkel’s rental cycle works?
Visit our How It Works page, or contact us directly to learn more.